#Coronavirus: MTN Shuts Kaduna Service Centre As Staff Tests positive

 #Coronavirus: MTN Shuts Kaduna Service Centre As Staff Tests positive

By Adekunle Badmus

A member of staff at telecommunications giants, MTN, has tested positive for Coronavirus.

The staff whose identity has not been revealed works at the MTN Kaduna Service Centre located at 1/4 Bank Road, Abapa, Kaduna.

This was revealed on Monday, 17 August, 2020 through a Press Statement issued by the communications giants.

The statement confirmed that the staff tested positive for Coronavirus on Friday, 14 August, 2020.

Consequently, the management of the telecom company has closed down the Kaduna office temporarily and all the staff ordered to observe self-isolation.

In addition, the premises have been disinfected by the Kaduna State Covid-19 Response Team on Sunday, 16 August, 2020.

Below is the statement from MTN:

“On August 14, 2020, one of our staff at the Kaduna Service Centre located at 1/4 Bank Road, Abapa, Kaduna, was confirmed positive with coronavirus.

Accordingly, the Kaduna office has been closed temporarily, all staff placed on self-quarantine and our premises disinfected by the Kaduna State COVID-19 response team on August 16, 2020.

As guided by the authorities, we suggest that any customer or guest who used the facility within the last 2 weeks,

beginning July 31 2020, should contact the Kaduna State Emergency numbers on 08035871662, 08025088304, 08032401473, 08037808191 OR

NCDC on 08097000010 (toll free) for guidance if they feel unwell or require COVID-19 testing.

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We continue to observe strict adherence to all mandated precautions across our open stores nationwide, operating reduced hours, maintaining strict hygiene, ensuring compulsory use of facemasks and adopting physical distancing measures.

Although, our other service centres in Kaduna remain open, our virtual services also provide a secure and convenient option.

Customerscan contact us for support 24 hours a day on MTN Livechat, myMTNapp, Whatsapp: 090330000001, tweet @MTN180, Facebook @MTNLoaded, or send us email on customercareng@mtn.com.

We will continue to monitor the situation and support our colleagues through this challenging time.

Thank you to our people, partners and customers for their continued support, perseverance and understanding.

Please stay safe. We will get through this.


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